Thursday, April 3, 2014

Error while opening files in SharePoint - Unable to open office files in SharePoint Office client

While working with a heavy load SharePoint some users might get an issue while opening documents/excel sheets/ PowerPoint in office client applications. 

 

Files that are stored in SharePoint, while opening files from client application might get the following error:


Could not open "http://Servername/Documents/Doc". 

After digging into the issue, found that SharePoint Workspace temp files are stored in Office Cache location which is used for synchronizing as stored in the location below,

"C:\Users\login_user_name\AppData\Local\Microsoft\Office\14.0\OfficeFileCache"

By cleaning the temp files we can fix this issue.

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